Frequently asked Questions
• Do you delivery your Log Packages to my State?
Yes.......We ship our Log Packages to any location throughout the lower 48 States and parts of Canada.
We do not ship overseas per say, we only ship to the closest west coast USA seaport, from there you'll need to make arrangements
to get your package to the final location. Alaska & Hawaii also require you to make overseas shipping arrangements.
• Can you build my new Log Home?
Yes.......We are a full time General Contracting Firm and can build your Dried-In Phase or Turn-Key Home (On-Site)
within 50 miles from our office located here in the Black Hills of South Dakota. For customers out-of-state, and who
want us to pre-build their Log Home Shell....we can pre-build the entire Log Home Shell Package ( at our log yard )
here in Deadwood, we number each log for you, then dis-assemble and deliver the Completed Log Shell to your job site ready to re-assembled.
We sell our Log Packages to Homeowners / Do-It Yourselfer's and Building Contractors throughout the United States.
• What's all included in your Log Packages?
We have Two types of Log Packages available.....The Standard Log Package & The Deluxe Log Package.
With each package we provide you with ALL the Logs needed to build the exterior walls.
Standard Log Package's are estimated with NO window or door openings cut-in ( You get Solid Log Walls to Build with )
This allows you to make design changes such as door and window placement before delivery and during construction,
giving you far more flexibility than pre-cut packages do. The Deluxe Log Package includes ALL the other Log Components
needed to finish the home with logs....see our Floor Plan Section for more details.
• Can you explain what items I need to build my home to a completed stage?
Yes.....Some of our customers purchase our Standard Package with our "Quick-Start Assembly Products"
that just includes the Oly Log Screws, Sill Seal Insulation (between the logs) and our Log Builder Caulking.
This type of package will get you started on the road to building your New Log Home.
However to have "ALL" the Log and Other building components needed to build your new home to a completed phase
you'll need both our ( Deluxe Log Package & Premium Material's Together )
• What's all included in your Pre-Built Log Home Shell Packages?
A pre-built Log Wall Package is just that, a completely Pre-Built and Pre-Cut Log Home Shell.
We pre-build the entire Log Home Shell here in our Log yard, disassemble, number each Log and ship the completed
Log Home Shell to your site. You get a Log stacking list and layout list for your floor plan or model.
All the corner notching and Log placement is done for you, with no cutting required at the job site.
All you'll need to do at the job site is stack the Logs up and screw them together....its simple as ABC.
For example: A typical 1500 square foot Pre-Built Log Home Shell can be re-assembled at the job site within 4 to 5 days.
• Can you provide me with the Log Truss?
Yes...... We design and build custom Log Trusses for any project. Typical we use between 12" to 20" full round Ponderosa Pine Logs
for our Log Truss and Tie Beams. Our Heavy Timber Log Trusses and Beams are dried to a 18% to 20% moisture content.
Our Log Trusses are designed using blind fasteners with our Trademark Log Joinery.
• What's the most common type of wood you use?
We use Ponderosa Pine....common to the Black Hills area. We use this type of Timber in 95% of all our Log packages.
All our log products will have a industry dry-wood standard of 18% to 20% moisture content so you can rest easy knowing that our logs are as dry as possible.
• Do you have Kiln Dried Logs?
NO......We use ONLY ( Dead Standing Timber) Ponderosa Pine common to the Black Hills area.
We do NOT sell Green Timber to anyone. You can rest easy knowing that our logs are as dry as possible by Nature not dried in a Kiln.
• Using your Log Packages...... what is the average "Turn Key" Log Home cost?
Do-it-Yourselfers who use OUR Log Home packages can typically build their turn-key homes at a cost between $ 100 to $110 per square foot.
The Overall Cost depends on many factors and building permit & codes can vary this price.
Hilly lots can cost more to build on then somewhat level sites. Plus in some parts of the country labor costs can be more,
and some places there less. In addition, homes with complicated roofs require more materials and labor to complete...
hence the cost may be higher. Having us build your turn-key home (on-site within 50 miles) from our office typically cost about $150 per square foot. When using OUR Log Home packages our typical 1500 square foot Log Home Package cost is about $19,000.00
Thats only $13.00 per square foot for the Log Package! So with this as a guide line its easy to see how you can build your new Log Home
and using our products at such an affordable price. Its very simple.....if you pay less per square foot for the Log Package then your total cost are far less.
• Can I see your Log Home Process?
Yes.....Take the Log Tour and see the entire process from start to finish....
• Do you have a list of Builders in my State that you recommend?
No.......we do not keep a list of builders for each area of the country, that would be impossible.
However "Good Builders" are not hard to find.....we suggest that you contact your local building department,
the local building inspector can give you names of qualified builders in your area.
• I want 10' high walls in my Log Home, any problems adding more Logs to the walls?
No Problem... If your plan or design calls for 9' to 10' or higher walls then tell us and we'll estimate the needed Logs for your
project and give you an estimate on the cost.
• Does your Log Home package's include the windows & doors?
No...... Since we are a mill direct source for the Logs, we concentrate on Logs components for your Home
and stay away from supplying windows and doors. Our Log Home Package will include all the exterior wall Logs, interior wall Logs (if required)
the Log loft floor joists (if required) Log roof purlins and purlin supports (if required).
All other building supplies, such as doors and windows, can be purchased from your local building products dealer.
Plus if you have any damaged items due to shipment, its easier to get that item replaced from your local product dealer.
• Do you have any Floor Plans?
Yes......You may use any one of our 26 Floor Plans. Or we can modify one of our existing plans to fit your needs.
When you buy from us, you design your home or find a floor plan you like, and we supply the wholesale logs and timbers needed for that project.
Since there are hundreds of floor plans on the market to choose from, its almost impossible for us to have a plan that would fit your exact needs.
Simply send us your floor plan or design and we'll estimate the Log project cost for you.
• Can I buy just ( 2 ) Logs from you for my DIY project?
Yes.... We'll sell you as little or as many Logs that you need for your project. Your not locked down to a minimum order here.
• Should I clean my Logs before I stain them?
Yes.... For best Results.....Clean your Logs using a 50% - 50% mix of Bleach and Water.
As the Logs are being transported, kilned dried, and handled during the construction phase, they do tend to pick up some dirt & grim.
You'll need to Bleach them before you stain, as this also kills any fungi on the Logs.
This will bring a "Bright and Clean Appearance" back to the Logs surface.....let the Logs air dry for 2-3 days....then apply stain.
• What is the True R-Value of Log Walls?
The Logs themselves are great natural insulators and radiate back into your home warm air in the winter and cool air in the summer.
The TRUE calculation for the R-Value is 1.25 per square inch. Our 12" to 16" Logs give you a wall with an R-Value of R-15 to R-20
Beware of any clams made by other Log Home Companies that Inflate their R-Value beyond 1.25 per square inch just to gain your business.
• How long does it take before the Logs are ready for shipment?
Usually 6 to 8 weeks from the time your order is placed depending on the Home's size.
• Are your Logs Dry....and do I have to worry about the logs settling?
Yes.....We use only ( Dead Standing Timber) Ponderosa Pine common to the Black Hills area.
All our log products will have a industry dry-wood standard of 18% moisture content and have been seasoned for 8 to 12 months
and have a stable moisture content so you can rest easy knowing that our logs are as dry as possible.
As it is with all new Log Home construction ( when using our Air Dried or Kiln Dried Logs ) you'll need to provide a 3/4" Log clearance
over all window & door openings to allow for settling.
• Can I place my Log Home order now, but set the delivery date for sometime next year?
Yes...... You can order your Logs now and set a future delivery date. We would process your order and then put your Logs in storage
(under cover) here at our Mill and then set up a future delivery date. By doing this, you lock-in your Log Home order now,
this may also save you on any future timber mark-up prices. In addition, if our stocked seasoned Logs are not available and you have the time,
you can purchase our freshly processed Logs and we can store them for a future delivery date.
However we only store Log orders for a maximum period of 3 months after the order is completed, we provide this service for our customers at an affordable price.
• How much is the Delivery cost?
(As of July 2011) Shipping Cost is $2.25 a mile (per loaded semi truck ) from our mill to any location within the lower 48 states.
Depending on the size of your Log order, it may require more then one truck load to complete your order.
When your Log Package arrives you'll need to have off-load capabilities available, a fork lift at the job site is recommended to off-load the truck.
Please call to get a estimate on the Shipping cost to your area.
• If I have problems with the Logs during construction can you help me?
Yes....... We provide the do-it-yourselfers & contractors 100% technical support, and in most cases, assembly questions can be resolved
with a simple phone call, fax or video if needed. We also have available (on site Log supervision) If requested, we'll send one of our men
to your job site for up to 5 days to supervise in our Log products erection, we provide this service to our customers at an affordable additional cost.
• How do I place my Log Home order?
After we've determined the Log profile and the quantity of Logs needed for your project, then a 50% deposit is required to place your order.
25% Due Upon 1/2 Completion of Order and the 25% Balance Due when your order is completed here at our Mill, balance is due prior to shipment.
Terms of Payment
50% Deposit of Total Order
25% Due Upon 1/2 Completion of Order
25% Balance Due Payable Prior to Shipment